FAQ/POLICIES

BY BOOKING ANY SERVICE YOU ARE AGREEING TO ALL TERMS AND CONDITIONS

WORKING BUSINESS DAYS ARE MONDAYS-THURSDAY, WE ARE CLOSED ON FRIDAY-SUNDAY YOU CAN EXPECT AN EMAIL REPLY FROM THE DESIGNER WITHIN 24-42 HOURS REGARDING YOUR PROJECT. FOR ANY QUESTIONS, OR CONCERNS, PLEASE EMAIL US AT BETIQUETTESDESIGNS@GMAIL.COM​

ONCE YOUR ORDER HAS BEEN PLACED, PLEASE KEEP IN MIND THAT ADDITIONAL INFORMATION WILL BE REQUESTED FROM YOU IN ORDER TO COMPLETE THIS PROJECT VIA CONTENT SNARE.

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ALL CONTENT FROM THE CLIENT IS DUE AT LEAST ONE DAY PRIOR TO THE PROJECT START DATE. IF THE CONTENT FROM THE CLIENT IS NOT RECEIVED BY THE PROJECT START DATE TIME FRAME, THIS WILL PUSH THE PROJECT BACK TO ANOTHER START DATE THE DESIGNER HAS AVAILABLE.

EBOOKS AND VENDORS LISTS ARE DIGITAL PURCHASES AND WILL BE AVAILABLE FOR IMMEDIATE DOWNLOAD AFTER CONFIRMED PURCHASE.

**THE CLIENT HAS 14 DAYS TO RESPOND TO OUR EMAILS AND PROOFS. AFTER THIS GRACE PERIOD, IF NO ACTION IS MADE THE ORDER WILL BE TERMINATED, AND THE CLIENT WILL HAVE TO PAY A RESTART. WAITING ON RESPONSES/DECISIONS HINDERS US FROM CLOSING OUT PROJECTS AND MOVING ON TO NEW CLIENTS.

ALL COMMUNICATION WILL BE DONE VIA EMAIL, NOT SOCIAL MEDIA OR TEXT.

WORKING BUSINESS DAYS ARE MONDAYS-THURSDAYS, WE ARE CLOSED ON FRIDAYS-SUNDAY YOU CAN EXPECT AN EMAIL REPLY FROM THE DESIGNER WITHIN 24-42 HOURS REGARDING YOUR PROJECT. FOR ANY QUESTIONS, OR CONCERNS, PLEASE EMAIL US AT BETIQUETTESDESIGNS@GMAIL.COM

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ONCE YOUR ORDER HAS BEEN PLACED, PLEASE KEEP IN MIND THAT ADDITIONAL INFORMATION WILL BE REQUESTED FROM YOU IN ORDER TO COMPLETE THIS PROJECT VIA CONTENT SNARE.

​

ALL CONTENT FROM THE CLIENT IS DUE AT LEAST ONE DAY PRIOR TO THE PROJECT START DATE. IF THE CONTENT FROM THE CLIENT IS NOT RECEIVED BY THE PROJECT START DATE TIME FRAME, THIS WILL PUSH THE PROJECT BACK TO ANOTHER START DATE THE DESIGNER HAS AVAILABLE.

**THE CLIENT HAS 30 DAYS TO RESPOND TO OUR EMAILS AND PROOFS. AFTER THIS GRACE PERIOD, IF NO ACTION IS MADE THE ORDER WILL BE TERMINATED, AND THE CLIENT WILL HAVE TO PAY A RESTART. WAITING ON RESPONSES/DECISIONS HINDERS US FROM CLOSING OUT PROJECTS AND MOVING ON TO NEW CLIENTS.

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IF, FOR ANY REASON, YOU NEED TO CANCEL YOUR PROJECT BEFORE THE DESIGN PROCESS HAS BEGUN, PLEASE NOTIFY ME IMMEDIATELY SO THAT THIS CAN BE NOTED AND PROCESSED CORRECTLY.

IF YOU WOULD LIKE TO CANCEL THE PROJECT AFTER THE DESIGN PROCESS HAS BEGUN, PLEASE NOTIFY ME AS TO YOUR REASONING SO THEREFORE WE CAN COME TO A SOLUTION. IN THIS CASE, I, BUSINESS ETIQUETTES, RESERVES THE RIGHT TO ACCEPT OR DENY A REFUND.

ABSOLUTELY NO REFUNDS ON ANY SERVICES RENDERED.

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